I had a piercing done by April Dykes a couple of weeks ago. It was only my second piercing, and I had the first one done years ago with a piercing gun. I'm a big guy, but I was still a little nervous. April put me at ease, and couldn't have been more professional. I was very impressed about how professional everyone that worked there were, and how clean it was. It was truly like walking into a hospital. I don't have any tattoos, but I am thinking about getting one as a memorial to my Mom. I will go back there in a heart-beat!